radiatereal.com Privacy Policy (Updated 2024)

At radiatereal.com, we take the privacy and security of your personal information very seriously. This updated privacy policy outlines how we collect, use, and protect your data in accordance with the latest data privacy regulations.

Information Collection and Use

When you interact with our website, register for an account, make a purchase, or subscribe to our newsletter, we may collect the following types of personal information:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (for purchases)

We use this information to:

  • Personalize your website experience

  • Process transactions and orders

  • Communicate with you about your account, orders, or other inquiries

  • Send you marketing communications (if you have opted in)

  • Improve and maintain our website and services

Data Security and Protection

We take numerous measures to protect your personal information from unauthorized access, disclosure, or misuse:

  • Our website is regularly scanned for security vulnerabilities and we use the latest encryption standards (such as AES-256) to secure sensitive data.

  • Your payment information is processed through a PCI-compliant third-party gateway and is not stored on our servers.

  • Access to your personal data is restricted to only those employees who need it to perform their job functions, and they are required to keep this information confidential.

  • We backup our data regularly and have incident response and disaster recovery plans in place to protect against data loss or breaches.

Privacy Rights and Choices

You have the right to access, correct, delete, or download the personal information we have collected about you. You can also opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at the information provided at the end of this policy.

Third-Party Sharing and Tracking

We do not sell, trade, or otherwise transfer your personal information to third parties for their own marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing transactions, and fulfilling orders.

We use first-party cookies and third-party analytics tools (such as Google Analytics) to better understand how you use our website and improve your experience. You can manage your cookie preferences in your browser settings.

We do not allow third-party behavioral tracking or the use of our website for targeted advertising without your explicit consent.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is being collected about them, request deletion of their data, and opt-out of the sale of their personal information.

If you are a California resident, you can exercise these rights by contacting us using the information below.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please don't hesitate to reach out to us at:

radiatereal.com 1160 Queen St East Toronto, ON M4M 1L5 Canada privacy@radiatereal.com

Last Updated: November 2024